Terms & Conditions
This agreement is between you and TRUST-VERIFIED. As a merchant, consumer, member or any kind of visitor to the TRUST-VERIFIED site you agree to the following terms and conditions. If you do not agree to these terms and conditions, please do not use this site.
TRUST-VERIFIED does not endorse any individual member companies, or the products or services provided by member companies. Participation in the TRUST-VERIFIED program does not imply any association between TRUST-VERIFIED and the member companies other than participation in the TRUST-VERIFIED program and the requirements of joining and maintaining membership.
These terms and conditions are applicable to you upon your accessing the site and/or completing the shopping or registration process. These terms and conditions, or any part of them, may be updated or terminated by TRUST-VERIFIED without notice at any time, for any reason. All provisions relating to Copyrights, Trademark, Limitation of Liability, Indemnification, Disclaimer and Miscellaneous, shall survive any such termination.
TRUST-VERIFIED only accepts English language websites.
TRUST-VERIFIED does NOT accept sites with the following types of content:
Adult or adult themed
High risk or yield investments
Affiliate sites that don’t sell anything directly.
Websites relating to hate, terrorism, spam, link farms, etc.
TRUST-VERIFIED is the sole judge of whether a member or website is accepted or rejected.
USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a TRUST-VERIFIED or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
USE OF TRUST-VERIFIED SEAL
It is illegal to use the TRUST-VERIFIED seal without membership or other written authorization from TRUST-VERIFIED. Approved members may display the TRUST-VERIFIED seal on their website providing that they maintain TRUST-VERIFIED membership requirements including payment of all fees owing. The TRUST-VERIFIED seal is intended to assure consumers that TRUST-VERIFIED requirements are met and that the member is dedicated to customer service. Only official TRUST-VERIFIED seals may be used. These seals can be chosen from the options in the members area at any time. The only change allowed to the TRUST-VERIFIED seals is resizing. Any other changes are only allowed with prior written approval.
TRUST-VERIFIED reserve the right to alter membership requirements at any time without prior advice. TRUST-VERIFIED reviews member’s websites as part of their application for membership to ensure that they meet TRUST-VERIFIED’s membership requirements. However, TRUST-VERIFIED will not do continuous monitoring and as such will not be responsible for any changes that might take place after acceptance into membership. The member is responsible for adhering to TRUST-VERIFIED’s membership standards. TRUST-VERIFIED reserve the right to deny any customer membership for any reason.
BILLING, CANCELLATION AND REFUNDS
Membership fees will be billed monthly, annually, tri-annually or any other billing period until membership is cancelled by the member by contacting TRUST-VERIFIED by email or mail cancelling the membership. Membership cancellation is not effective until you receive confirmation from TRUST-VERIFIED by email or mail. You may cancel, upgrade or downgrade your membership at any time. No refunds will be given for membership downgrades.
TERMINATION OF AGREEMENT
A member may terminate this agreement by sending an email to TRUST-VERIFIED requesting that membership is cancelled. TRUST-VERIFIED reserve the right to terminate any membership at any moment and for any reason. After termination of membership the member must with immediate effect remove the TRUST-VERIFIED logo from their website.
SEAL REMOVAL and/or ACCOUNT CANCELLATION
Due to the nature and purposes of the TRUST-VERIFIED services provided, TRUST-VERIFIED reserves the right to remove any TRUST-VERIFIED seals from any website and/or cancel any account for any reason at the absolute discretion of TRUST-VERIFIED without prior notice.
RATING & REVIEW OWNERSHIP
All reviews, rating and comments collected by TRUST-VERIFIED immediately become the sole property of TRUST-VERIFIED. In order to protect the integrity of the TRUST-VERIFIED brand, we do not allow you or any other third party to display or host any ratings or reviews collected by TRUST-VERIFIED without our written consent. Unauthorized use of any TRUST-VERIFIED reviews or ratings can lead to suspension of your account and may be cause for legal action.
If you choose to discontinue using our services, you are able to assume ownership of your reviews and ratings by payment of a one-off processing and transfer fee. This fee is $237USD per website. As part of the transfer of these reviews and ratings, you agree to permanently remove any link, reference, instance, relation, connection or association of the TRUST-VERIFIED name and brand from your reviews and ratings. To obtain the transfer of these reviews and ratings, you need to contact customer support for further instructions and to arrange payment. This can take up to 15 working days to process. Your transfer file will be emailed to you.
Any person wishing to file a complaint with TRUST-VERIFIED about a TRUST-VERIFIED member must be a customer of the TRUST-VERIFIED member, and firstly attempt to resolve the issue directly with the TRUST-VERIFIED member. Only after seeking resolution directly with the TRUST-VERIFIED member may any complaint be filed with TRUST-VERIFIED. Information about the process already undertaken must be supplied at the time of making a complaint. All complaints filed must be reasonable, professional, clearly present, supported by evidence. If a complaint is filed TRUST-VERIFIED will serve as an intermediate between the member and the consumer. By participating in the TRUST-VERIFIED complaint resolution program, the member is obliged to respond to such mediation. Mediation will only serve as a last resort of any conflict between a member and a complainant, and the member is ultimately responsible for the outcome of the mediation. Under no circumstances will the member be made to comply with any requests from the complainant. Members are encouraged to follow typical and reasonable internet business practices, including refund practices. Members are not obliged to follow any suggestions or advice from either TRUST-VERIFIED or the complainant, but are also strongly advised to seek resolution in any matter put forth to them.
Any member is responsible for their own business and business practices including websites and customer service policies. You agree to indemnify and not hold us responsible for any claims arising from the use of the TRUST-VERIFIED membership. You agree to indemnify, defend, and hold harmless TRUST-VERIFIED, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your seals or account (including negligent or wrongful conduct) by you or any other person accessing the site using your account. TRUST-VERIFIED will under no circumstance be liable for any damages or losses incurred from the use of this website or from information provided through this website.
TRADEMARKS AND COPYRIGHT
All trademarks, trade names and service marks of TRUST-VERIFIED used in the site are trademarks or registered trademarks of TRUST-VERIFIED Ltd. The entire content of this site, including but not limited to text, graphics or code is copyrighted as a collective work under international copyright laws, and is the property of TRUST-VERIFIED. Permission is given to electronically copy and print hard copy parts of this site for the sole purpose of placing an order with TRUST-VERIFIED or purchasing TRUST-VERIFIED products. All other use, including but not limited to the reproduction, display, distribution or transmission of the content of this site is strictly prohibited, unless authorized in writing by TRUST-VERIFIED.
This site including all the products and materials on this site are provided “as is” and without warranties of any kind, whether implied or express. To the fullest extent permissible pursuant to applicable law, TRUST-VERIFIED disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. TRUST-VERIFIED does not represent or warrant that the functions and services contained in the site will be uninterrupted or error-free, that any defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. TRUST-VERIFIED does not make any warranties or representations regarding the use of the materials on this site in terms of their correctness, accuracy, usefulness, adequacy, reliability, timeliness or otherwise.
LIMITATION OF LIABILITY
TRUST-VERIFIED shall not be liable for any direct, indirect, punitive, special, exemplary, incidental or consequential damages that may result from any use of, or any inability to use, or the performance of the products and services offered on the TRUST-VERIFIED site, even if TRUST-VERIFIED has been advised of the possibility of such damages. TRUST-VERIFIED does not warranty or guarantee any information that is gathered, collated or used.
In the event that a product is mistakenly listed at an incorrect price, TRUST-VERIFIED reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TRUST-VERIFIED reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, TRUST-VERIFIED shall issue a credit to your credit card account in the amount of the incorrect price.
TRUST-VERIFIED may serve notice to you by means of e-mail, letter, fax, a general notice or advice on the site, or by any other reliable method to any address you have provided to TRUST-VERIFIED.
BANDWIDTH OVERAGE FEES
Each membership allows for reasonable use of the TRUST-VERIFIED seals. If the seals used on any member website exceeds 1,000,000 impressions with a 12 month period, TRUST-VERIFIED may at their discretion charge additional bandwidth overage fees at the rate of $25USD per 100,000 impressions over the limit. TRUST-VERIFIED also reserves the right to charge the accumulated overage fees at any time after a seal impression quota has been reached.
TRUST-VERIFIED does not and cannot review all communications and materials posted to or created by users accessing the site or using our services, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and display user-generated content hosted on the site, TRUST-VERIFIED is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, TRUST-VERIFIED reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to TRUST-VERIFIED in its sole discretion.
In an attempt to provide increased value to our visitors, TRUST-VERIFIED may link to sites operated by third parties. However, even if the third party is affiliated with TRUST-VERIFIED, TRUST-VERIFIED has no control over these linked sites, all of which have separate privacy and data collection practices, independent of TRUST-VERIFIED. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, TRUST-VERIFIED seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Your use of this site shall be governed in all respects by the laws of New Zealand, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of TRUST-VERIFIED products) shall be in the courts located in Auckland, New Zealand. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of TRUST-VERIFIED products) must be commenced within six months after the claim or cause of action arises. TRUST-VERIFIED’s failure to enforce or insist upon strict performance of any provision of these terms and conditions shall not be construed as a waiver of any right or provision. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. TRUST-VERIFIED may assign its rights and duties under this Agreement to any party at any time without notice to you.
By using this website you further agree to any other information, including rules and regulations, that are posted on this website but are not included in this agreement.